Return policy


RETURNS

Our return policy lasts 30 days after date of delivery. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Damaged items: The last thing we want is for your to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time after delivery.

Wrong size: If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. If you’d like a different size, get in touch with us at info@changers.store and we’ll let you know what your next steps are.

Send all returns to the adress mentioned on the package slip.

REFUND

The process for your refund is initiated:

- Debit and Credit Cards: 2-7 working days (Mon-Fri). The refund will be transferred to the card used for payment.

- PayPal: 2-7 working days (Mon-Fri). The refund will be transferred to the same PayPal-account used for payment.

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